We understand that plans can change, so we offer flexible rescheduling options at no additional cost, even in cases of flight delays or unexpected circumstances. If you need to adjust your booking, please contact us as soon as possible, and our team will be happy to assist you.

We accept Visa, Mastercard, American Express, PayPal, and Apple Pay. Payments are processed in advance. Monthly invoices are available for business clients.

You’ll receive a confirmation email. A few days before your ride, you’ll get your driver’s details, including photo and contact info. We provide updates via email and SMS until you meet your driver.

We monitor all flights. If delayed, your driver will adjust to the new arrival time and wait for you at the arranged meeting point.

Our drivers are carefully selected and trained, speak excellent English, and are committed to providing exceptional service.

To ensure a smooth airport transfer, we require: Flight details (flight number, arrival or departure time) / Pickup and drop-off locations / Passenger count and any special requests (e.g., child seats, extra luggage, surfboards)

To ensure a smooth Fast Track service, please email the following details to bookings@baliexecutivetravel.com: Passport copies for all passengers / Flight details (flight number, airline, and schedule) / Visa information (let us know if it has been purchased or if you need assistance) Providing this information in advance allows us to coordinate effectively and ensure a seamless experience for you.

Yes, we offer services like airport fast track, police escorts, and custom itineraries.